The Supervisor /The Staff and The Team

A Brand New Workshop which follows on from  the  “Supervising Basics” course.

This course deals with the essential skills needed in a supervisory capacity and will prepare staff for promotion to a leadership position.  An essential tool for all staff!!

  • The Productivity of the Workforce is the responsibility of the Supervisor.
  • Workplace Structure.
  • Essential qualities and Skills of a Supervisor or Team leader
  • Managing resources.
  • Effective communication and people skills.
  • Supervisory responsibilities: Managing productivity, performance.
  • Employee assistance: Coaching, managing conflict, managing time.
  • Managing change in the Workplace
  • Absenteeism and Presenteeism – is this a problem??
  • Building an effective team; how to ensure that your company has the right people, with the right skills in the right job .
  • Attitude in the Workplace -Identifying Motivational staff issues.
  • The Supervisor- Self- evaluation exercise and Group Discussion!